NPS Blog

Podcast Shorts: The Value of Prototypes

Rob Markey

Creating a pilot or prototype is an essential part of designing a robust Net Promoter System. These small-scale efforts allow a company to experiment with the system’s essential elements, helping the company to create an effective program it can expand to other parts of the organization. This Net Promoter System Podcast short shares some best practices for prototypes.

You can listen to the episode on iTunes or through the player below. Click here to view more episodes.

Learn more: The Value of Prototypes

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