NPS Blog

Podcast Shorts: Who Should Run Your Net Promoter System?

Rob MarkeyWhat qualities and experiences make for a successful chief advocacy officer? Not just anyone will do, regardless of how bright and ambitious he or she may seem to be.

The best CAOs aren’t always the people you might think of first, and they aren’t always working in predictable roles. But one thing is for sure: It’s important to choose someone who has the respect of the organization’s leaders.

In this short episode, I talk about some critical considerations for companies that are choosing a CAO. You can listen to it on iTunes or through the player below.

Learn more: Who Should Run Your Net promoter System?

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