NPS Blog

Monthly Archives: May 2015

At Disney, the show must go on

Imagine that 20 million people depend on you to create a magical vacation experience for their family every year. Imagine leading 40,000 employees operating four theme parks and 20 resort hotels spread over an area larger than the city of … Continue reading

Knowing when an interaction needs a human touch

Banks, retailers, and companies in just about every industry are expanding their online and mobile tools and finding new ways to serve customers through screens rather than at a counter. Without a doubt, a strong digital presence is critical to … Continue reading

Taking the temperature of temps: Building relationships that last (even if they’re not meant to) at Elwood Staffing

When you decide to use temporary employees to fill a role in your company, you generally do it because you don’t want the burden or expense of bringing someone onto the payroll permanently, right? Temp jobs are typically transitory, often … Continue reading

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Warby Parker: Seeing the eyeglass business through a new set of lenses

Roughly half the adult population of the US wears eyeglasses. Until recently, I never did. But now that I’m getting a little older, I need corrective lenses to read anything closer than about a football field away from my face. … Continue reading