NPS Blog

Podcast Shorts: Employee Engagement—Fostering Energy, Enthusiasm and Creativity

Rob Markey

Employees need to see the fundamental connection between the work they do every day and its impact on customers. They must experience firsthand the deep satisfaction of earning their customers’ heartfelt gratitude and loyalty. If they don’t, then their jobs are just jobs—they may do as they’re told, but they won’t bring much energy, enthusiasm or creativity to the workplace.

This short podcast episode looks at the ways companies can create an environment where employees bring their best to work every day on behalf of the company. You can listen to the episode on iTunes or through the player below. Click here to view more episodes.

Learn more: Energetic, Enthusiastic and Creative

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